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SMS Clienteling for Jewelry Brands

Have real conversations with high-value customers to win their trust and share helpful information.

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ConsumerEngagement

 

Aloro's Expert Assistants Live and Breathe Your Brand.

We have a team of verticalized experts that love jewelry and high-end fashion. Before going live, our team will be fully trained in your brand, your tone of voice and product nuances.

Important or tricky questions can always be escalated to your team, especially if large cart values are concerned.

Five Areas Where SMS Is Perfect for Jewelry Brands.

Address Questions on Product Pages

When it comes to high-value purchases, it's really helpful to field a few pre-purchase customer questions. 

A great way to do this is via SMS, from the product page. We'll add a "Text us" button in the style of your brand so that your customers can connect to a human.

After that, we'll turn on the charm to get that sale over the line or even prompt an in-store visit.

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Win Back Abandoned Carts With SMS

Lots of SMS companies use discounts to get sales over the line. In some verticals, this may be OK, but in our experience, high-value purchasers respond more favorably to having their concerns addressed first.

Our 'go to' approaches will celebrate your USPs and returns policies, or use social proof, such as press or influencer coverage.

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Deliver Product Recommendations Through Text

After we have won the trust of your customer, we can check in to see how they're getting on with their purchase. 

In time, we can make them a smart recommendation based on their last purchase or broader purchase history. 

We can even enquire about birthdays or special occasions to see if we can help with gift ideas.

 

 

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Reward Your Most Loyal Customers

SMS is perfect for offering customers rewards, inviting them to VIP clubs or sending special campaigns.

And the best bit? It gives you the opportunity to build the brand if your customers have questions about the perks.

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Invite Important Customers To Special Events

SMS or MMS messages are ideal for inviting valuable customers to exclusive launches.

Aloro lets you target based on SMS engagement as well as the other data available from your CRM, such as purchase history, AOV or LTV.

The more we know, the more intimate our messages can become.

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Features at a Glance

 

IPHONES-listbuilding (1)

Super Effective
List Building

A key component of success, Aloro focuses on winning strategies to increase the size and quality of your list.

Product-Segmentation (1)

Precise
Segmentation

Tailored messages and relevant incentives lead to better results and higher retention rates.

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Two-Way Communication

Customers expect personalization and Aloro allows for a direct and meaningful exchange with them.

Integrate With Shopify in Minutes

We prioritize integrating our platform with most e-commerce and CRM solutions. These integrations are seamless and guarantee better results for our clients.
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compliance

 

Compliance

Aloro is a global company that is compliant in all countries, from the U.S. to Europe.

Get in touch to book a demo

 

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