SMS Clienteling for Health Brands

Spark up an SMS conversation to win back carts, recommend products and charm your customers.

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Textpert - Health & Wellness (3)


Aloro Text Experts. Trained and Ready.

We have experts dedicated to answering questions in the Health industry. They know their Ginkgo Biloba from their Ginseng and will quickly get to grips with the nuance of your brand. For any tricky questions that can't be solved via your FAQ or online resources, we'll reach out to you for verfication.


Five Areas Where SMS Is Perfect for Health Products

Prompt a Text Conversation From a Product Page 👋

Unless you're already intimate with your customer, you won't have their number. One tactic we love is a "Text a question" prompt on PDPs.

It's a great chance to strike up a convo, explain product USPs, show off the breadth of your product range and turn on the charm.





Use Conversations To Recover Abandoned Carts 💪

Most SMS services choose to automate a discount when someone leaves a product in their cart. But no, not us! Our M.O. is to investigate why they abandoned in the first place!

If you're Alma here, perhaps you need to explain why gummies are the bee's knees when it comes to immune function!? And we can always use some social proof or urgency to get the sale over the line—anything to preserve AOV and boost LTV.

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Be Sympathetic With Subscriptions 🙌

We know you want that subscription, but don't be thirsty. Some customers prefer to try a product before they subscribe.

What's great about health products, especially those in pills, gummies or sachets, is that you know how many are in a pack. (Obvs.)

Our experts can look at purchase dates and reach out when it's time to subscribe. Even if the customer isn't ready to subscribe, it's a good time to check in and say 'hi'!





Build Lasting Relationships 👩‍❤️‍👨

At Aloro, we want your customers to feel like they have a hotline straight to the CEO's office. Customers are ALWAYS welcome to text us, and sometimes we'll text them just to be friendly.

If the timing feels right, we can use that as an opportunity to ask for a review or sell a popular product they might like. If we can use their purchase history to be smart about what they need, so much the better.

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Add SMS to Your Marketing Mix 🚀

SMS doesn't belong in a silo! You can prepare campaign visuals to send out in text just like you can in email and other channels.

What we like about SMS is the laser-sharp targeting... Whereas an email campaign might be seen as noise, a well-thought-out text can be personal, especially if it doesn't come across as a "No Reply" message.

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Features at a Glance


IPHONES-listbuilding (1)

Super Effective
List Building

A key component of success, Aloro focuses on winning strategies to increase the size and quality of your list.

Product-Segmentation (1)


Tailored messages and relevant incentives lead to better results and higher retention rates.


Two-Way Communication

Customers expect personalization and Aloro allows for a direct and meaningful exchange with them.

Integrate With Shopify in Minutes

We prioritize integrating our platform with most e-commerce and CRM solutions. These integrations are seamless and guarantee better results for our clients.
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Aloro is a global company that is compliant in all countries, from the U.S. to Europe.

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