We have a team of SMS-ready vertical-specific experts trained to be helpful, familiar, and on-brand.
We have a question-first mentality. We ask what’s on the buyer’s mind before throwing about discounts.
Quick setup in under 10 mins, and we’re up and running! Once we’re live, our team handles the messages.
When you’re collecting their email address, grab their cell too! Our ecommerce integrations collect that info instantaneously.
This means our team can get straight on the charm offensive through SMS.
We'll reach out to see what the story is, in your brand's voice (not soulless automation)!
Were they distracted, or did they have a question on sizing? We’ll find out with helpfulness being our first intent!
Lots of SMSs concern product questions or shipping info, which is no problem for us.
For tougher questions, what we really like to do is add a little merchandising secret sauce, like low stock, urgency or social proof!
The beauty of SMS is the intimacy! Once you've got a real convo going, we send check-ins that make sense--not spam.
Once we have the trust of your customer, we can set reach out reminders to prompt a repeat purchase.
SMS isn't just abandonment; it makes a lot more sense than email for stuff like campaigns, product drops, or exclusives because people actually engage! No more REPLY STOP, because real people give good text!